HappyLeaf Support

HappyLeaf Support is your remote customer experience partner built exclusively for cannabis and hemp brands that care about their customers.

Founded by Abigail Johnson, a seasoned customer experience manager with over a decade in the call center, hospitality, and CX training world, HappyLeaf was born from the belief that customer support shouldn't just be a checkbox — it should be a connection. After running her own hemp edibles business and realizing how underserved the green industry was when it came to high-quality customer support, Abigail decided to combine her two strengths into one mission-driven service.

What We Do
We provide remote customer service solutions tailored specifically for cannabis and hemp businesses. Whether you're a small startup that needs one solid support person or a growing brand ready to scale a full support team, we meet you where you are and help you grow with confidence.

Our support services include:
Solo Support Management – Reliable daily support via email, chat, phone, or socials
Team Recruitment & Training – We find and prepare contractors to match your brand voice and support style
Custom Support Model Creation – We design workflows, playbooks, and systems that align with your unique customer journey
CX Consulting & Add-Ons – Including help centers, chat scripts, knowledge bases, and more
Every support plan is custom-built — no off-the-shelf scripts or one-size-fits-all setups here.

Why Brands Work with Us
Industry-Specific Knowledge: We understand cannabinoids, compliance, and customer concerns.
Remote-Ready & Scalable: We’re built for modern cannabis businesses, with flexible remote systems.
Customer-First Mentality: We don't just respond — we connect, support, and retain.
Founder-Led Quality: Abigail is hands-on with every brand to ensure your voice shines through every customer interaction.

Whether you're just launching or scaling to meet demand, HappyLeaf is here to make sure your customers feel seen, supported, and loyal to your brand.
Let’s build support systems that help you grow — happily.